Terms of Use

Acceptance of These Terms

By accessing or using wandersichuan.com (the “Website”), you agree to these Terms of Use and acknowledge our Privacy Policy.

If you do not agree with these Terms of Use, please do not use the Website.

A confirmed travel service supplied by a licensed travel agency partner will also be governed by the quotation, travel contract, cancellation conditions and other documents issued by that partner.

Website Operator

The Website is operated by:

In these Terms of Use, “Wander Sichuan”, “we”, “us” and “our” refer to the Website operator identified above, except where the context specifically refers to a licensed travel agency partner.

Purpose and Role of the Website

The Website provides general destination information, sample itineraries, suggested routes, travel-planning ideas and a way to submit enquiries relating to travel in Sichuan, China.

Wander Sichuan may review an enquiry, communicate preliminary planning ideas and, where appropriate, refer the enquiry to a licensed travel agency partner.

Unless expressly stated in a separate written agreement, Wander Sichuan:

• is not the organiser of a confirmed tour;
• does not issue formal travel contracts;
• does not collect payment for confirmed travel services;
• does not guarantee the availability of any service;
• does not have authority to bind a travel agency or supplier; and
• does not independently confirm transport, accommodation, guides or attraction tickets.

Eligibility and Authority

You must be legally capable of providing an enquiry and, where applicable, entering into a travel contract with a licensed travel agency partner.

If you submit an enquiry or provide information on behalf of other travellers, you confirm that you have their authority to do so and that the information supplied is accurate.

You are responsible for ensuring that all members of your group receive relevant itinerary details, partner terms, safety information and travel requirements.

Travel Information and Accuracy

We aim to make destination descriptions, route ideas, estimated travel times and practical guidance useful and reasonably accurate when published.

Travel conditions may change without notice, including:

• opening hours and admission procedures;
• ticket availability and reservation systems;
• rail, bus, flight and local-transfer schedules;
• road closures, traffic controls and construction;
• weather, natural events and seasonal access;
• nationality, permit or destination-access restrictions;
• hotel, guide, vehicle and attraction availability;
• prices, taxes, exchange rates and supplier policies; and
• government, health, immigration or security requirements.

Important details must be reconfirmed for the traveller’s actual dates before relying on them.

Photographs and illustrations may show different seasons, weather, water levels, lighting or edited conditions and are not a guarantee of what a traveller will see.

Enquiries and Proposed Itineraries

Submitting a contact form, Plan My Trip form, email or WhatsApp message does not create:

• a confirmed booking;
• a travel-service contract;
• a payment obligation;
• a guarantee of availability;
• a guarantee of pricing; or
• an obligation for Wander Sichuan or a partner to accept the request.

Any route or itinerary provided before formal confirmation is preliminary and may change according to travel dates, weather, transport, access rules, traveller preferences and supplier availability.

An itinerary appearing on the Website is an example or planning reference unless a licensed travel agency partner incorporates it into a written quotation or travel contract.

Licensed Travel Agency Partner

Where a traveller requests confirmed travel arrangements, the enquiry may be referred to a licensed travel agency partner.

The relevant partner is responsible for issuing, as applicable:

• the formal quotation;
• the legal name of the contracting travel agency;
• its travel agency licence information;
• the detailed itinerary and service inclusions;
• the travel contract;
• payment instructions;
• cancellation and refund conditions;
• supplier terms and material exclusions; and
• written booking confirmation.

The licensed travel agency partner, rather than the Wander Sichuan Website, is the contracting party for confirmed travel services unless an applicable written agreement expressly states otherwise.

Prices, Payments, Cancellations and Refunds

Prices shown in general Website content are illustrative or indicative unless clearly stated otherwise.

A final price may depend on:

• travel dates and season;
• group size;
• room type and accommodation standard;
• vehicle and transport arrangements;
• guide requirements;
• ticket availability;
• taxes and supplier charges; and
• additional services requested by the traveller.

Wander Sichuan does not collect payment for confirmed travel services through this Website. Payments must be made only according to the written instructions of the identified licensed travel agency partner.

Cancellation, amendment, refund and no-show rules are determined by the partner’s written quotation, travel contract and applicable mandatory law.

Nothing in these Terms of Use excludes a mandatory consumer right that cannot lawfully be excluded.

Third-Party Travel Services

Hotels, transport operators, guides, attractions, restaurants, ticketing services and other suppliers may provide services independently.

Their services may be governed by separate:

• booking conditions;
• check-in requirements;
• safety rules;
• cancellation policies;
• age or accessibility restrictions; and
• liability limitations permitted by law.

The licensed travel agency partner should identify the services included in the confirmed travel contract and explain material supplier conditions where required.

Traveller Responsibilities

Travellers are responsible for:

• providing complete and accurate personal and contact information;
• checking passport, visa, permit, customs and entry requirements;
• carrying valid identification and required travel documents;
• obtaining suitable travel and medical insurance;
• assessing whether an itinerary is suitable for their health and fitness;
• informing the licensed partner of relevant mobility, dietary or health requirements;
• following local laws, attraction rules and reasonable safety instructions;
• arriving on time for transport, check-in and scheduled activities;
• checking current destination-access restrictions; and
• behaving respectfully toward staff, communities and other travellers.

Some Sichuan destinations involve high altitude, long road transfers, stairs, uneven paths and rapidly changing weather.

General Website content is not medical advice. Travellers with relevant health concerns should obtain appropriate professional advice before confirming a demanding or high-altitude itinerary.

Acceptable Use

You must not use the Website to:

• violate applicable law or another person’s rights;
• submit false, fraudulent, abusive or misleading enquiries;
• upload malicious code or harmful files;
• attempt to gain unauthorised access to the Website or its systems;
• interfere with Website security, availability or operation;
• scrape or systematically extract Website content without permission;
• impersonate another person or misrepresent your authority;
• send spam or unsolicited commercial messages; or
• use Website content to create a misleading competing service.

Intellectual Property

Unless otherwise stated, original Website text, layouts, branding, route descriptions, graphics and other original materials are owned by or licensed to the Website operator.

You may view, save and print reasonable portions for personal, non-commercial travel planning.

Without prior written permission, you may not:

• republish substantial Website content;
• sell or commercially distribute the content;
• copy complete articles or itineraries onto another website;
• remove copyright or attribution notices;
• frame the Website in a misleading manner; or
• use the Wander Sichuan name or branding in a way that suggests an unauthorised relationship.

Third-party photographs, maps, trademarks, names and logos remain the property of their respective owners.

Information and Content You Submit

You retain ownership of messages, reviews, photographs or other content you submit.

You confirm that you have the right to provide the content and that it does not infringe another person’s privacy, copyright or other rights.

Where you separately agree that a review, testimonial or photograph may be published, you grant the Website operator a non-exclusive, worldwide and royalty-free licence to reproduce, display and reasonably adapt it for the agreed promotional or editorial purpose.

We will not treat an ordinary travel enquiry as permission to publish your name, photograph or message.

External Links and Embedded Services

The Website may link to or embed third-party maps, videos, messaging services, social-media pages, review tools, payment services or supplier websites.

Third-party services operate under their own terms and privacy policies.

A link or embedded feature does not mean that Wander Sichuan controls or guarantees every statement, product, service or practice of the third party.

Website Availability and Security

We may update, suspend, restrict or discontinue part of the Website for maintenance, security, operational or business reasons.

We do not guarantee that the Website will always be uninterrupted, error-free or free from harmful code.

You are responsible for maintaining suitable device, browser, network and security protections.

General Disclaimers

General Website content is provided for information and planning inspiration.

It is not:

• a confirmed reservation;
• a contractual travel offer;
• a guarantee of availability or price;
• legal or immigration advice;
• medical or health advice;
• an official government notice; or
• a substitute for the written terms of the licensed travel agency partner.

Travel involves uncertainty, and weather, roads, government requirements, natural events and supplier operations may be outside the direct control of the Website operator.

Limitation of Liability

Nothing in these Terms of Use excludes or limits liability where exclusion or limitation is prohibited by applicable law.

Subject to mandatory law, the Website operator is not responsible for losses arising solely from:

• reliance on general Website information that should reasonably have been reconfirmed;
• changes to transport schedules, attraction rules or destination access;
• independent acts or omissions of third-party websites or communication platforms;
• the traveller’s failure to obtain required documents or insurance;
• incorrect or incomplete information supplied by the traveller; or
• events outside the Website operator’s reasonable control.

Responsibility for confirmed travel services is governed by the contract issued by the licensed travel agency partner and by applicable mandatory law.

These Terms do not exclude responsibility for fraud, deliberate misconduct or another legal responsibility that cannot lawfully be excluded.

Privacy and Cookies

Our handling of personal information is described in the Privacy Policy.

The Website may use necessary cookies and, where enabled, optional analytics, functional or marketing technologies.

Where consent is required, optional technologies will be managed through the Website’s cookie banner or preference tool.

The Website does not maintain a separate public Cookie Policy page. Relevant cookie information is included in the Privacy Policy and consent tool.

Changes to These Terms

We may update these Terms of Use when:

• Website features change;
• the service model changes;
• travel partners or suppliers change;
• legal or regulatory requirements change; or
• our business practices change.

The revised version will be posted on this page with an updated “Last updated” date.

Changes to these Website terms do not automatically amend a travel contract already entered into with a licensed travel agency partner.

Suspension or Termination of Access

We may restrict or terminate access to the Website where reasonably necessary to:

• protect security;
• prevent fraud or abuse;
• address unlawful conduct;
• protect another person’s rights; or
• enforce these Terms of Use.

Provisions concerning intellectual property, privacy, liability and dispute resolution continue to apply where their nature requires them to survive.

Governing Law and Disputes

These Terms of Use are governed by the laws of the People’s Republic of China, without excluding any mandatory consumer-protection right that may apply under applicable law.

Before starting formal proceedings, the parties should first attempt to resolve the matter in good faith through written communication.

Subject to applicable mandatory jurisdiction rules, disputes relating specifically to the use of this Website may be submitted to the competent courts in Chengdu, Sichuan, China.

A dispute concerning confirmed travel services may also be governed by the dispute-resolution provisions in the contract issued by the relevant licensed travel agency partner.

Contact Us

Questions about these Terms of Use or the operation of the Website may be sent to: